· operating state

The workshop is open during Munich office hours.

Written by the same crew that reads your messages. No live uptime dashboard, no fake percentages — this page is updated when something actually changes.

Now

All channels operating within normal limits

Recharge form accepting requests · checkout accepting Visa and Mastercard · workshop replying by e-mail, phone and WhatsApp during weekday office hours.

Office hours

Monday to Friday, roughly 09:00 to 17:00 Central European Time. Bavarian public holidays are closed; requests move to the next working day.

Expected reply times

E-mail: within a few hours during office hours; within 24 h at the outer edge.
WhatsApp: usually the fastest for short questions.
Phone: rings during office hours; voicemail otherwise.
Recharge form: submitted requests are queued to the checkout without delay; workshop confirmation follows the same reply times.

Planned maintenance

None currently scheduled. If a maintenance window is planned, it will be announced here at least 48 h in advance with the exact start and end time in CET.

Past incidents

None to report this quarter. When an incident occurs — for example, a checkout provider outage — a short summary appears here with the start time, end time and the cause.

Status updates are written by hand, not generated by monitoring bots. If the page has not been touched in a while, that usually means nothing has broken.