01 the form

Send a top-up request.

Two fields decide the order — the prepaid number and the value. Everything else is optional. Submitting this form redirects to the secure checkout on payments.guthabenwerk.org.

On this page

No card fields. Card details are entered on the next page, on the checkout subdomain. Your amount and order id travel there in the URL — nothing hidden.

  1. Type the number

    German prepaid format: +49 followed by ten or eleven digits. Only Ortel Mobile numbers are processed here.

  2. Pick a value

    Four preset chips (15 · 25 · 35 · 50 €) or a custom amount between 5 and 100 €. Currency is EUR, no surprise conversion.

  3. Pay on the checkout page

    Visa or Mastercard, one 3-D Secure prompt on the bank side. On success, the workshop applies the top-up with Ortel Mobile.

02timing

After you press continue

Immediate

Checkout page opens

You land on the secure subdomain with your order summary already filled in.

Seconds

Bank 3-D Secure

Your bank shows the usual step-up prompt in an app or by SMS. Confirm once.

Minutes

Workshop applies the top-up

During Mon–Fri office hours in München. Outside office hours the order queues to the next working morning.

Same day

Balance on the SIM

Confirmation e-mail with the order id. Reply to that thread if anything looks off.