01 who

A small workshop in Altstadt-Lehel. One service. Written down honestly.

guthabenwerk is an online top-up service for Ortel Mobile prepaid customers in Germany. We take a request through the form on /recharge.html, redirect to a secure checkout for the card step, and once payment lands the workshop applies the top-up on the operator side. The whole thing is run by a small crew from an office at Pacellistraße 10, a few minutes from Marienplatz.

The site does not sell SIM cards, does not sell phones, does not run a marketplace and does not resell operator tariffs. If you land here looking for those things you are in the wrong shop, and the crew will say so in the reply.

The name — guthabenwerk — is a two-word German compound: Guthaben (balance) and Werk (workshop). The intent is boring on purpose. A place where a specific small task gets done. That is the whole idea.

02 the rules the workshop lives by

Five things we wrote down and stuck on the wall

01

One flow, no upsells

Every request follows the same short path. No hidden tiers, no bundled offers, no "premium" top-ups.

02

Never card details on this domain

Card fields belong to payments.guthabenwerk.org. If a page here asks for a card, close it — it is a fake.

03

Answer before we take money

If the details need clarifying, the crew replies first. Silence is not agreement.

04

München hours, honestly named

We do not pretend to be 24/7. Weekend requests queue and move on Monday morning.

05

Small enough to remember you

The person who confirms your request today is usually the same one who reads your reply next month.

03 company

Company & legal footprint

Trading name
guthabenwerk — Ortel Mobile top-up service
Jurisdiction
Germany · registered with the local trade office (Gewerbeamt) in München
Tax status
VAT-registered in Germany
Registered address
Pacellistraße 10, 80333 München-Altstadt-Lehel
Contact e-mail
[email protected]
Phone
+49 176 2485 1063
Complaints
See refund policy and terms of use. EU ODR: ec.europa.eu/consumers/odr
guthabenwerk is a workshop, not a platform. The difference: a platform tries to grow every year; a workshop tries to keep doing the same small thing well. — internal note, pinned above the printer